Account

BMCServiceDesk__Account__c

Formula

AccountID

BMCServiceDesk__Account_ID__c

Text(18)

Account Name

BMCServiceDesk__Account_Name__c

Text(255)

Allow reset password in Remedyforce

BMCServiceDesk__Allow_reset_password_in_Remedyforce__c

Checkbox

Asset Management View

BMCServiceDesk__AssetManagementView__c

Picklist

Assign Remedyforce License

BMCServiceDesk__AssignRemedyforceLic__c

Checkbox

BCM Login ID

BMCServiceDesk__FPLoginID__c

Text(100)

BCM Login Validated

BMCServiceDesk__FP_Login_Validated__c

Checkbox

Broadcast ticket speed

BMCServiceDesk__Broadcast_ticker_speed__c

Picklist

Building

BMCServiceDesk__Building__c

Text(25)

Business Hours

BMCServiceDesk__Business_Hours__c

Text(255)

Business Hours ID

BMCServiceDesk__Business_Hours_ID__c

Text(18)

Chat Status

BMCServiceDesk__ChatStatus__c

Picklist

CI Management View

BMCServiceDesk__CIManagementView__c

Picklist

ContactId

BMCServiceDesk__ContactId__c

Text(50)

Enable Chat

BMCServiceDesk__EnableChat__c

Checkbox

Extension

BMCServiceDesk__Extension__c

Formula(Text)

Image Name

BMCServiceDesk__ImageName__c

Text(25)

Last Available Time

BMCServiceDesk__LastAvailableTime__c

Date/Time

Last Chat End Time

BMCServiceDesk__LastChatEndTime__c

Date/Time

Manage QuickViews

BMCServiceDesk__Manage_QV__c

Checkbox

Manage ServiceDesk Staff Member

BMCServiceDesk__Manage_ServiceDesk_Staff_Member__c

Checkbox

Note

BMCServiceDesk__Note__c

Text Area(255)

Out of Office

BMCServiceDesk__IsOutOfOffice__c

Checkbox

Override Blackouts

BMCServiceDesk__Schedule_CR_and_Blackouts_During_Overlap__c

Checkbox

Pager

BMCServiceDesk__pager__c

Text(25)

Picture

BMCServiceDesk__Picture__c

Formula(Text)

Remarks

BMCServiceDesk__remarks__c

Long Text Area(32000)

Remedyforce Administrator

BMCServiceDesk__IsRemedyforceAdministrator__c

Checkbox

Remedyforce Casual User

BMCServiceDesk__Remedyforce_Casual_User__c

Checkbox

Remedyforce Knowledge User

BMCServiceDesk__Remedyforce_Knowledge_User__c

Checkbox

Room

BMCServiceDesk__Room__c

Text(25)

SelfService Preferences

BMCServiceDesk__SelfService_Preferences__c

Long Text Area(32000)

ServiceDesk Staff

BMCServiceDesk__IsStaffUser__c

Checkbox

Skip QV Wizard Introduction screen

BMCServiceDesk__skipQVWizIntro__c

Checkbox

Unique User ID in Source

BMCServiceDesk__UniqueUserIDInSource__c

Text(255)(External ID)(Unique Case Insensitive)

User License

BMCServiceDesk__User_License__c

Formula(Text)

VIP

BMCServiceDesk__VIP__c

Checkbox

Rich Text Email Signature

RF_Email_Signature__c

Text Area (Rich)