The Refresh Servlet feature enables you to make changes in the Self Service Portal Configuration tool and apply those changes without restarting Apache Tomcat. By default, the Refresh Servlets feature is not configured.

To configure the Refresh Servlet feature

1. Open the Virtual Chat Administration Console.
2. Select Self Service Portal > Configuration.
3. In the Registered Servlets section, click Add.
   The Self Service Servlet Registration window appears.

4. Enter the following information:
5. Click Save to save the Refresh Servlet definition.
6. To refresh setting changes without restarting Apache Tomcat, click Refresh Servlets on the Self Service Portal Configuration pane.
   The new refresh time appears in the table.
7. To confirm the successful servlet refresh, double-click the servlet name in the Registered Servlets table.
   The validation form appears and shows the status request value as success.

Related topics

Self Service Portal Configuration overview

Overlays for Self Service Portal custom configuration